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Healthcare professionals regularly handle the worst. Whether its broken bones, horrible abscesses, disease, or death, but that doesn’t mean they’re ready for all that can cripple their technology.
In 2011, one of the deadliest tornadoes in U.S. history destroyed a large medical center in southwest Missouri. Fortunately, the regional hospital had, only a few weeks earlier, transitioned to Electronic Health Records (EHR). The hospital credits that as a lifeline that helped it have a mobile hospital up and running within a week.
The use of telehealth has been growing rapidly over the past decade. Then, the coronavirus pandemic prompted another jump in telehealth offerings. There are many advantages to digital healthcare, but securing this access to physicians and specialists is more challenging.
For many of us, 2021 can’t come soon enough, and we’re hoping next year will be a better one. One way to get the best start in the new year? Take the time now to review business technology. There are several areas that you might improve to support 2021 success.
First, look at your website. In this digital age, your business website is your calling card to the world. It is where your prospects and customers will go to learn more and buy your product or service. Yet many business websites are at least a few years old. That won’t do these days. Whether you’re a B2B or B2C, your buyers are making a decision about your brand based on your website. If your website looks a decade old, they’re going to doubt you’re on top of your game.
Are you still using Office 2010? It may have served you well over the past decade, but this software reached its end of life in 2020. It’s time to upgrade. Here’s why and what to consider.
Software has a typical life span, after which the manufacturer turns its resources to supporting a more recent release. Support for Office 2010 ended on October 13, 2020. Microsoft no longer provides tech support, or bug or security fixes. That means there’s no protection from harmful viruses, spyware, or other malicious software. The software won’t be updated, and there’s no more phone or chat support if you run into trouble.
Computers break at challenging times. Always. And there’s no worse time than the holiday season. Your employees want to spend time with family and friends, relaxing and reminiscing. They do not want to wait around for a fix or to find a replacement. That’s one reason a managed service provider (MSP) is a good choice year-round.
Cybersecurity attacks on big-name brands or governments are familiar headlines these days. Millions of access credentials are breached, and millions of dollars are lost to ransomware attack. You may think you’re protected, but a single undetected misconfiguration could mean trouble.
Most of us can differentiate between hardware and software. But how many know what firmware refers to? More importantly, is your business securing its firmware against security vulnerabilities?
Your business knows it needs to keep its operating systems (OSs) up to date. Installing patches as they are released helps protect your OS and software applications from attack.
Yet firmware can be easily overlooked when setting up cyber protection. You’re opening up Explorer every day, and your business relies on its Excel spreadsheets, but you don’t think about the basic software that runs the hardware as intended – that’s the firmware.
Holiday shopping will have a new look this year. Many retailers are closing their brick-and-mortar doors for Black Friday, and the big “doorbuster” sales are moving online. With the busiest shopping period of the year going virtual, there’s going to be greater load on the business IT.
The public cloud service market is growing. Software, infrastructure, desktop, and other service numbers are all on the rise. Yet some businesses are still holding back from migrating to the cloud. This article addresses common resistance to this highly scalable and cost-effective solution.
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