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Downtime costs money.
That’s no secret, but it doesn’t quite capture the whole experience…you arrive to work in the morning, grab your coffee knowing you’ve got a hectic day ahead, and are ready to dive in.
For some reason your computer can’t access the database and neither can anyone else’s. You restart the server while fielding calls left, right and center, but are unable to answer any client queries. Your hands are completely tied…and now the server is beeping furiously…what’s going on??!
You’re not just in crisis mode, you’re on damage control as you call every tech you can think of, trying to find one who can come NOW.
Not exactly the day you had planned.
Few of us would think we could run a marathon, or even a 10-mile race, without training first. Yet the number of people who think they could successfully run a 50-meter dash jumps dramatically, especially if they were being chased by a criminal, cougar, or scary clown. Still, that short sprint would be much easier with proper training, too. So, what does this have to do with IT? A lot, actually – keep reading.
The Monty Python “Spam” sketch makes us laugh, but business emails filtered as spam do not. Your business wants to reach its prospects and customers. This article shares tips to help you ensure customers get your messages.
Mail or internet service providers (ISPs) use algorithms, custom configurations, and/or machine learning to filter emails, and this keeps your employee’s inbox free from unwanted emails. The filters also aim to stop emails with ill intent (e.g. viruses, phishing, or ransomware).
We send an estimated 306 billion emails every day globally, personal and professional. Still, it’s not secure. Any private data, proprietary information or sensitive documents sent are at risk.
Sending an email is convenient and quick, but when it comes to confidential data, you’re better off choosing another method of delivery, one that doesn’t have as many potential points of access for an ill-intentioned actor.
Technology is everywhere, yet we don’t always understand it. When things go wrong or get challenging, we turn to IT Services for help, but it’s becoming difficult for businesses to hire internal IT support staff. Here’s why and what to do about it.
Microsoft’s next version of Windows is being rolled out this year, and businesses are now wondering if the upgrade is right for their needs. This article looks at the changes and helps you weigh up your options.
When you see the letters ZTNA, you may not immediately think cybersecurity, but you should, as those letters stand for zero-trust network access. This article explains what ZTNA is and why it is advisable for securing remote access.
Globally, work environments are re-opening to employees. Yet remote work is here to stay. The consulting firm McKinsey suggests that “the virus has broken through cultural and technological barriers that prevented remote work in the past, setting in motion a structural shift in where work takes place.”
Hollywood would have us believe that cyberattacks are elaborately planned and use expensive, sophisticated tools developed by James Bond’s tech guru, Q. Yet in real life, most hacks are nothing like that. The cybercriminals often simply fool a human to gain access.
Phishing remains a primary way to attack. A scammer sends an email that looks legitimate, and an unsuspecting victim clicks on a malicious link. They might download malware or end up on a webpage that looks credible but is set up to gather their personal data.
Generally, we like to make the argument that nothing about your small business is too small. We do say it a lot in relation to cybersecurity — no size of business is immune. Yet, there is the chance your IT budget is too small. Consider these indicators that you might need to invest more in your IT.
Every business wants to be cost-conscious. Saving money in one area can make funds available to expand, develop new products, or pay people more. That all makes sense.
The risk of cyberattack is still growing globally, and no business is too small to hack or breach. It’s important to plan for business continuity and disaster recovery, and to do so in advance so you’re prepared for the worst. But first, you’ll need to understand the difference between the two.
You’ll know if you’re a victim of ransomware. Often you’re met with a red screen telling you your business files are encrypted. You won’t be able to do anything on the computer, although the cybercriminals will provide helpful instructions for how to pay up. How nice. Here’s what to do instead if you’re the victim of a ransomware attack.
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