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Downtime costs money.
That’s no secret, but it doesn’t quite capture the whole experience…you arrive to work in the morning, grab your coffee knowing you’ve got a hectic day ahead, and are ready to dive in.
For some reason your computer can’t access the database and neither can anyone else’s. You restart the server while fielding calls left, right and center, but are unable to answer any client queries. Your hands are completely tied…and now the server is beeping furiously…what’s going on??!
You’re not just in crisis mode, you’re on damage control as you call every tech you can think of, trying to find one who can come NOW.
Not exactly the day you had planned.
There are millions of Microsoft 365 users globally. Businesses rely on the software to power email, drive productivity, and connect to colleagues. Forms is another great tool for users of Microsoft 365.
In April 2020, Office 365 became Microsoft 365. The value of the software suite to communication and collaboration remains intact. A Microsoft 365 subscription provides Word, Excel, Outlook, PowerPoint, and other useful applications. Those are the familiar options.
This is the digital age, and no matter your industry, it’s safe to say there has been digital transformation. Yet there’s still a need for printers and paper copies, and it might be time for you to partner with a managed print services (MPS) provider.
An MPS provider is a third-party that handles document printing with more efficiency. They manage printing services to find savings, maximize productivity, and ensure security. You get expert help with your business printer technology and usage. Let’s consider the benefits of partnering with an MPS provider.
Mobile, remote workforces still need tools to share and collaborate with one another. Business teams want to work together and get the job done efficiently. Microsoft SharePoint helps make that happen.
SharePoint is used in science and education, law and government, finance, computers, electronics, and technology verticals. Its largest market share globally is in the United States. Other top markets are Canada, the United Kingdom, and Australia.
Accountants, dog groomers, and physiotherapists didn’t get into business to manage bookings. You want to be working on the thing you enjoy doing, not fussing with phone calls and emails, trying to schedule times for clients to come in. That’s where Microsoft 365 Bookings comes in handy.
Bookings is an add-on to your Microsoft 365 Business plan. It allows you to manage appointments online with a custom webpage, one you can even integrate with Facebook!
A firewall sounds like a pretty intense thing – unless you’re an action-movie stuntman. Yet when it comes to internet security, you may not have as much firewall protection as you need.
Many internet security products bundle antivirus and firewall software, and many users think this is enough. But first, let’s be clear about what a software firewall actually does:
The Rolling Stones sang, “Hey you, get off my cloud,” yet businesses might want to think instead about leaving the public cloud. Weigh these possible public cloud concerns against the advantages of alternate cloud solutions.
When most people think of the cloud, they are thinking of the public cloud. Apple users are on its iCloud. Others may be storing files on Dropbox, OneDrive, Google Cloud, or other services. These all typically have a free level of service. You can pay a monthly fee to upgrade based on the resources you use.
A few months ago we thought working from home would be temporary: a couple of weeks of remote work was going to help corral this coronavirus thing, and we’d get back to usual. Now we know better, and the things we could put up with in the short term loom as bigger challenges. Poor internet connectivity is one of those.
Many home internet connections were fine before. Someone in the family could be streaming Netflix, and another person could be checking email or paying bills – no biggie. Yet the demands on the internet connection have grown exponentially. People still want to do all those things, but students are also connecting to online learning platforms. Employees are logging in to video conferences, too.
Most businesses are aware of the need for data backup. Without it they risk losing important files in the event of a hard drive failure or cyberattack. Yet having a backup in place isn’t enough: it’s important also to test that backup. Ensure that you are able to restore that essential data when you need it.
The global economy is in a slump. But believe it or not, now could be a good time to invest in technology priorities.
You may already have streamlined processes. You had certain technology tools and systems in place to get things done. It all was working fine. Yet 2020 brought many challenges to the way business functions. The technology you relied on in the past may not be the best answer to your current business needs.
Technology is the lifeblood of business today, and you likely have a lot of it. But you may have accumulated software and hardware as you grew. Now, you have a hodgepodge of technologies never designed to work together. Consolidation can help.
Large corporations can afford an in-house IT team to keep track of all the hardware and software, but small- to medium-sized businesses often need help. Managing computers and mobile devices, and telephony print and fax systems can be overwhelming. Then, there’s all the software you need to secure, not to mention setting up data recovery in case of a disaster or emergency.